Terms and Conditions

Last updated: March 2025

Welcome to Fortunica Casino UK. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Eligibility and Legal Requirements

You must be at least 18 years of age to use Fortunica Casino. It is illegal for anyone under the age of 18 to gamble in the United Kingdom. We reserve the right to request proof of age and identity at any time. Accounts opened by or used by minors will be closed and any winnings may be forfeited.

Our services are intended for players located in jurisdictions where online gambling is permitted. By registering, you confirm that you are legally permitted to gamble in your country of residence. Players from restricted territories may not open or use an account.

2. Account Registration and Security

To use our services you must register an account and provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. You must notify us immediately of any unauthorised use or security breach.

One account per person, household, IP address or device may be permitted. Multiple accounts may result in the closure of all accounts and the confiscation of any balance. We may carry out identity and verification checks (KYC) in line with our licence obligations and anti‑money laundering requirements.

3. Deposits and Withdrawals

Deposits must be made using payment methods that are in your own name. We accept various methods including debit cards, e-wallets and other options as displayed on the site. Minimum and maximum limits apply and may vary by method and player status.

Withdrawals are processed in accordance with our withdrawal policy and licence requirements. You may be required to complete verification before the first withdrawal. Withdrawal times and limits are set out in the cashier and may be subject to additional checks for security and regulatory compliance.

4. Bonuses and Promotions

All bonuses and promotions are subject to their specific terms, including wagering requirements, time limits, eligible games and maximum bet rules. Bonus terms are displayed with each offer and in the promotions section. We reserve the right to modify or withdraw promotions at any time.

Abuse of bonuses (including but not limited to bonus hunting, chip dumping or collusion) is prohibited and may lead to the cancellation of the bonus, closure of the account and retention of any associated winnings. We may also reclaim any bonus or winnings derived from abuse.

5. Responsible Gambling

We are committed to responsible gambling. You can set deposit limits, session limits, loss limits and self-exclusion via your account or by contacting support. We support tools such as reality checks and provide links to organisations including GamCare, BeGambleAware and Gamblers Anonymous.

If you feel you may have a gambling problem, please seek help and use our responsible gambling tools. We may suspend or close accounts where we have concerns about harmful gambling behaviour.

6. Prohibited Activities

You must not use the site or your account for any illegal purpose, fraud, money laundering or to circumvent our systems or rules. Prohibited conduct includes (but is not limited to) use of bots, automated software, exploitation of faults, collusion, cheating or any form of unfair advantage. We may report suspicious activity to the relevant authorities.

7. Intellectual Property and Use of the Site

All content on this site (including text, graphics, logos and software) is the property of Fortunica Casino or its licensors and is protected by intellectual property laws. You may not copy, modify or use our content for commercial purposes without our written consent. The site is provided for personal, non-commercial use only.

8. Limitation of Liability

To the fullest extent permitted by law, we exclude liability for indirect, consequential or incidental loss arising from your use of the site or our services. Our total liability in connection with these terms shall not exceed the amount you have paid to us in the twelve months preceding the claim. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or where exclusion is not permitted by law.

9. Changes to the Terms

We may update these Terms and Conditions from time to time. Material changes will be communicated via the site or by email where appropriate. Continued use of the site after changes constitutes acceptance of the updated terms. We recommend that you review this page periodically.

10. Governing Law and Complaints

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you have a complaint about our services, please contact our support team. If we cannot resolve your complaint, you may refer it to the UK Gambling Commission or our alternative dispute resolution provider, as applicable.

11. Contact

For questions about these Terms and Conditions, please contact us via the support options provided on the Fortunica Casino UK website.